If you're reading this, you probably have points sitting in an account somewhere — and a trip you keep meaning to plan around them.

 You already did the hard part — opening the right cards, letting the balance build.

What nobody teaches you is redemption: how to turn something like 80,000 Chase or Amex points into a trip that would've cost you thousands in cash.

That's the harder half of this game, and it's why I built Points Concierge.

It's for the woman quietly stacking points across cards like Chase Ultimate Rewards, Amex Membership Rewards, or Capital One Miles — and programs like Delta, United, Marriott, or Hilton — without a clear plan for turning it into a trip. Got 80,000+ across a couple of these? That's who this is for.

Here's exactly what the process looks like:

  • You'll complete a short questionnaire covering your points balances, which programs they're in, your destination goals, and any limitations — dates, budget backup, party size. It's designed to take less than 10 minutes.

  • I conduct Custom research into the best way to use what you've got, including transfers, timing, and routing

  • You'll receive a written plan with your top option and 1-2 backups, in case availability shifts

  • Access to Direct booking links so you can complete the reservation yourself, on your own timeline

  • Access to short video tutorials covering the questions almost everyone has along the way 

A couple of honest things worth knowing upfront: 

Award availability can change by the hour, so I recommend booking within 12-48 hours of receiving your plan — I can't guarantee the exact seats or rooms I found will still be there if you wait to book, which is why I include 1-2 backup itineraries. 

What I can guarantee is real, personal research into your specific points and your specific trip, not a generic answer. Because of the time that goes into that, the $200 is non-refundable once I begin working on your plan.

I will not ask for your account logins, passwords, or frequent flyer/loyalty numbers. You're booking the trip yourself once I hand you the plan, so I don't need access to your accounts — just the balances and card names.

Just five spots at this price while I get this off the ground. I'd love for you to be one of them.